Train on your website, capture structured enquiries, and book appointments — automatically. One widget. Everything your sales process needs, running 24 hours a day.
A visitor lands on your site at 11 PM with a real question — about your treatment packages, a property viewing, a consultation. They can't find the answer fast enough. They leave. They find your competitor instead.
A generic chatbot isn't the answer either. Tools like Chatbase answer FAQ questions well — but they don't collect lead details, they don't book appointments, and they don't convert visitors into actual sales opportunities.
The difference isn't features — it's what happens at the end of a conversation.
Reads your website content and answers questions about it — accurately, quickly.
Conversation ends. No lead captured. Visitor contact details never collected.
No appointment booking. Visitor must find your calendar separately.
No structured enquiry form. No requirement, date, budget captured.
No inbox. You check the platform to find what was said — not your email.
Credit-based pricing. Bill spikes unpredictably when traffic grows.
Reads your entire website via sitemap and answers every question accurately.
When intent is detected, collects name, email, requirement, and date — structured lead to your inbox.
Appointment booking built in — visitor picks a slot without leaving the chat.
Custom enquiry forms — different fields for different services, all captured automatically.
Every conversation logged in your dashboard. Full history. Searchable.
Flat price, no add-ons. ₹1,799/month — all features included, unlimited messages.
Paste your sitemap URL. Chatsa reads every page — your services, packages, pricing, FAQs, team bios — and answers questions as accurately as your best staff member. Update your website? Re-import in one click. No manual training, no scripts, no decision trees. Powered by Claude from Anthropic — the same AI that powers Tidio's Lyro, included in your base plan.
Sitemap import · PDF upload · Manual KB · Q&A overridesWhen a visitor shows buying intent, Chatsa switches into lead capture mode — collecting their name, contact, requirements, preferred date, and any custom fields your business needs. Every enquiry lands in your inbox, formatted and ready to act on.
Let visitors book consultation slots, treatment sessions, or property viewings directly inside the chat. No back-and-forth calls. No calendar links that go unclicked. Confirmed bookings, automatic.
Chatsa detects and responds in the language your visitor writes — English, Malayalam, Hindi, Arabic, and more. No language configuration. No separate bots. Works from day one.
For visitors who prefer WhatsApp, Chatsa continues the conversation there — keeping your lead warm on the channel they actually use, with a single tap.
See every conversation, track enquiry volume, understand what your visitors are asking. Know your lead before you call them back. Full history on Pro — 7 days on Free.
Any business where a customer needs to ask before they buy is a Chatsa business.
Answer room availability, package queries, ayurveda treatment questions, and collect booking details — including check-in date, guests, and room preference — and send them to reservations. Available midnight on weekends when international guests browse from different time zones.
Book patient appointments, answer treatment queries, capture patient details before the visit — without tying up reception staff on repetitive calls. After-hours coverage for urgent enquiries.
Qualify enquiries by practice area, collect case details, schedule consultation calls — ensure no potential client leaves without starting a conversation, even at 10 PM.
Answer property queries, capture buyer and tenant enquiries, qualify budget and requirements, schedule viewings — automatically while you're showing other properties.
This is the real comparison — not against enterprise tools built for 200-person sales teams.
| Capability | ✦ Chatsa Pro | Chatbase $19 | Tidio $29+ | Boei $11 |
|---|---|---|---|---|
| Train on your website (sitemap) | ✓ Auto-import | ✓ Yes | Manual only | ✗ |
| Structured lead capture (name, email, requirement) | ✓ Built in | ✗ Basic form only | Add-on (Flows) | ✗ Contact routing |
| Appointment booking in chat | ✓ Built in | ✗ | ✗ | ✗ |
| Custom enquiry forms per service | ✓ Unlimited | ✗ | Via Flows add-on | ✗ |
| WhatsApp handover | ✓ Built in | ✗ | Separate plan | ✓ Yes |
| Multilingual AI response | ✓ Auto-detect | ✗ | ✗ | ✗ |
| WordPress plugin | ✓ Yes | ✗ JS only | ✓ Yes | ✓ Yes |
| Bring your own AI key (control costs) | ✓ Claude + OpenAI | ✗ Their API, their cost | ✗ | ✗ |
| Real monthly cost with AI + automation | ₹1,799 flat — no add-ons | $19 + credit top-ups | $100–200+ with add-ons | $11 — limited AI |
Chatbase comparison based on publicly available pricing. Tidio real-world cost per independent analysis — base plan plus Lyro AI and Flows add-ons required for comparable automation.
Elephant Pass Resort — an ayurveda and wellness resort in Kerala — was losing potential bookings every weekend evening and late night. International guests browse at different time zones. Their front desk operated standard hours. Their website did not.
We imported 70 website pages via sitemap — Pizhichil, Shirodhara, Nasyam, Kativasthi treatment details, stay packages, booking rates, FAQs — in under 10 minutes. Their AI assistant now answers every question with the accuracy of their most experienced staff, captures visitor details through a custom enquiry form, and sends structured leads directly to their reservations team.
Before Chatsa, late-night and weekend enquiries about our ayurveda packages would go unanswered until the next morning — by which time the potential guest had often moved on. Now every visitor gets an instant, accurate answer, and the enquiry details land straight in our inbox. The setup took one afternoon.
No per-conversation fees. No AI add-ons. No surprise bills at the end of the month.
Use your own Claude + OpenAI API keys — you pay AI costs directly, we don't mark them up.
🇮🇳 India: PayU — UPI, Cards, NetBanking | 🌍 International: Paddle — all major cards | 30-day money-back guarantee
Chatbase is excellent at answering FAQs from your website — but it doesn't capture structured lead details, it can't book appointments, and it has no enquiry form builder. Tidio starts at $29 but requires separate AI and automation add-ons that push real costs to $100–200+/month. Chatsa includes all of this — KB import, lead capture, appointment booking, WhatsApp handover — at one flat price with no hidden add-ons.
Not at all. WordPress users install our plugin. All other websites — Shopify, Wix, Squarespace, custom HTML — paste one line of JavaScript into your site header. That's the entire installation. No developer needed.
You provide your sitemap URL (e.g. yoursite.com/sitemap.xml) and Chatsa automatically imports every page — services, pricing, FAQs, team pages, blog posts. You can also upload PDFs, add manual text, and create Q&A overrides for questions you want answered a specific way. The AI is trained on your content, not generic data.
Chatsa is powered by Anthropic's Claude AI. You provide your own API key from Anthropic (free to get, you pay per use directly). This means we never mark up your AI costs — you pay them at cost. For most small businesses, Claude API costs are typically under ₹200–500/month even with heavy usage. You can also provide an OpenAI key for enhanced semantic search.
Chatsa detects the language automatically and responds in the same language. No configuration, no extra cost, no separate bot. This works from day one for all languages that Claude supports — which is most major languages globally.
Every completed enquiry is sent as an email notification and stored in your Chatsa dashboard. The email contains the visitor's name, contact details, their requirement, preferred date — all the details collected through the enquiry form. You can also view and search all leads in the Enquiries section of your dashboard.
Yes. No contracts, no lock-in. Cancel from your dashboard at any time. Monthly subscribers keep Pro until the end of their billing cycle. Annual subscribers can request a full refund within 30 days if not satisfied.
Start free. No credit card. 100 messages to test with real visitors on your real website.